Administrative Assistant

Magali Perez

274 West Verdugo Avenue Apt #214 • Burbank, California 91502
(818) 934-6306 •

Summary of Qualifications

  • Excellent interpersonal and communication skills.

  • Highly skilled in facilitating the appointment making process of 125+ patients.

  • Well versed in managing multiple line phone systems and handling multiple incoming calls simultaneously.

  • Exceptional knowledge of administrative and clerical procedures.

  • Committed to providing exceptional customer service to patients.

Professional Experience

Michael G. Franco, M.D. & Associates, Sherman Oaks, California
Administrative Manager, December 2014 – Present

  • Oversee the support of daily operations of the organization

  • Facilitate the appointment making of 125+ patients

  • In charge of business planning, including monthly and annual sales goals

  • Govern sales tracking and sales reports

  • Oversee inventory management 

  • Created and maintained strong partnerships with vendors 

  • Provided excellent customer service and patient care.   

Porto's Bakery, Glendale, California
Sales Associate, February 2011 – December 2014

  • Provided excellent customer service to all new and existing customers

  • Help increase customer rating on yelp by facilitating response time with staff.

  • Oversaw inventory control.

  • Developed strong organizational and multitasking skills. 


Los Angeles Valley College, Valley Glen, California
Associate of Psychology in General Psychology, September 2014 – Present

  • Relate a basic understanding of the history of psychology, and its growth as a science.

  • Demonstrate an understanding of the scientific method, and the various research methodologies used in psychology.

  • Relate an understanding of psychology through its major approaches including: biological, behavioral, psychodynamic, humanistic, cognitive, evolutionary, and sociocultural; and a consideration for cultural diversity and how it applies in everyday life.

  • Demonstrate an awareness of health and wellness connections, psychological disorders and the various therapies available to affect our lives.

Additional Information

Skills: Word,  Excel,  Power Point,  Professional communication,  Organization,  60+ WPM typing speed

Languages: English, Spanish    

  • ID#: 106832
  • Location: Burbank, CA , 91502

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