Bank Teller

 


KAYLA K. ALVAREZ


3709 W. Victory Blvd., Apt. N


Burbank, California 91505


(860) 384-5938


 


Motivated individual with six years of customer service experience. Strengths include organizational skills, attention to detail, and effective communication with customers. Self-starter that works well both independently and with others.


 


PROFESSIONAL EXPERIENCE


 


2016-Present Galpin Mazda- Van Nuys, California


POSITION: Customer Relations




  • Operate multi-line telephone system




  • Greet customers and direct them to correct department




  • Process payments




  • Receipting




2012- 2016 Aqua Turf Club – Southington, Connecticut


POSITION: Assistant Manager




  • Managed parties of up to 1,500 attendees






  • Directed a waiting staff of 80




  • Assisted with processing payments




  • Scheduled appointments and meetings




2012-2014 The Bushnell Center for the Performing Arts - Hartford, Connecticut


POSITION: Operations Intern




  • Provided support for front of house operations




  • Assisted with day to day policy and procedure




  • Insured excellent customer service via email, telephone and online scheduling system




  • Organized and maintained volunteer communications




2011-2012 Eastern Connecticut State University – Willimantic, Connecticut


POSITION: World Languages Department Secretary




  • Provided support for a department of 10 professors




  • Answered phones and provided general information




  • Typed out word documents for department




2010-2011 Boston Market - Glastonbury, Connecticut


POSITION: Server




  • Served patrons




  • Drive-thru assistance and cashier duties




  • Opened and closed the store, ensuring preparation for the next day




 


EDUCATION


Tunxis Community College


Farmington, Connecticut


2012-2015 – Business Administration Program


 


Eastern Connecticut State University


Willimantic, Connecticut


2011-2012 – Communications Program


 


Glastonbury High School


Glastonbury, Connecticut


 

  • ID#: 103010
  • Location: Burbank, CA , 91505

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