Shift Manager

Job Description

Zankou Chicken is growing!!

The Shift Leader position is responsible for providing that WOW Experience to our customers from the very first interaction to make sure they have a memorable experience. Supporting the day-to-day operations of the Restaurant the shift leader ensures the execution of the administrative and operational process for the cashiers and the kitchen. The Shift leader uses “Every Guest Matters” mentality.

Essential Functions includes, but not limited to:

  • Prepares daily (opening and closing) administrative paperwork, cash reconciliations for entire day (including voids, refunds, and returns)

  • Completes daily checklists and pre-shift sheet

  • Basic knowledge in employee’s administration formats. (hiring package, PTO’s request, etc)

  • Administrate team breaks to ensure labor law guidelines and proper front counter and kitchen coverage.

  • Maintains focus on food standards, costs, and safety during shift.

  • Performs Inventory

  • Understands and ensures that team members follow food safety, work safety & cross-contamination requirements.

  • Promotes and encourages team members to work as a TEAM with common goals.

  • Participates in administrative activities that may include completing schedules, ordering, payroll etc., assigned at the supervisor’s request


  • Basic Computer knowledge

  • Strong interpersonal and communication skills

  • Detail-orientated

  • Fluency in Spanish and/or Armenian is an asset

  • Organizational and time management skills

Physical Requirements

Mobility is required during the entire shift and stands on feet for a long period. This would require the ability to reach, bend, squat and frequently lift and move up to 50 lbs.

Ability to work in a constant state of alertness and safe manner.


  • Free food

  • Group benefits including medical, dental and vision

  • Paid vacation

  • Educational Reimbursement Program

Come and grow with us!

Job Type: Full-time

Required experience:

  • Restaurant: 3 years

Required language:

  • English and Spanish

Company Description
Zankou Chicken was one of the first to ever step foot into the "fast-casual" scene when it was first established in Los Angeles in 1984. Since then, the company has earned a strong reputation and following serving its extremely delicious, high-quality meals quickly and at a fair price. We have eight locations with a ninth opening in Valencia during fall 2017 and growing.
"Best chicken in town at any price." - Los Angeles Times
"It is a legend." - New York Times
"This may well be the fastest fast food restaurant in the world." - Los Angeles Daily News

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